Annual Furnace & Heat Pump Maintenance in Richmond
A yearly once-over, so a cold snap isn't when you find out something's wrong.
A yearly look over the equipment before the cold sets in: burner and heat exchanger checked, filter changed, and the controls and pressures read with the system actually running.
- Google rating
- 4.7
- Verified reviews
- 14
- Service in
- English · 中文
What people worry about, and how the call actually goes
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When nobody picks up
Come out and diagnose the fault
- 02
When a part gets swapped and nothing gets explained
Tell you what is actually wrong, and what it costs
- 03
When the bill is the first number you hear
Repair only after you say go ahead
What to check, and what to ask
General guidance for homeowners, not specific to your system — worth knowing before you book anyone, including us.
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Ask for the checklist before you book, not after
"Clean and check" is not a scope of work. A real tune-up has a written list of what gets inspected, and a company that has one will send it.
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Ask for the readings in writing
Temperature rise, static pressure and a combustion or CO reading are numbers. Numbers can be compared to next year. A visit that produces no numbers cannot.
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Book heating before the cold, not during it
In a cold snap a maintenance visit sits behind every no-heat call in the city. The same work in September is the same work with an appointment time you chose.
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Check what your warranty actually requires
Many manufacturer warranties require documented annual service, and the invoice is the documentation. Keep them. A denied claim years later usually turns on paperwork.
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Ask which findings are "fix now" and which are "watch it"
An honest maintenance visit sorts what it finds into those two piles. A visit where everything found is urgent is selling, not inspecting.
Try this before you call anyone
Everything past the filter and the vents belongs to a licensed technician — combustion readings, electrical checks and anything behind a panel are not homeowner work, and that is most of what an annual service is for. If you smell gas at any time, leave the building first and call from outside.
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1. Change the filter and write the size down
It is printed on the frame. Doing it yourself between visits is most of the maintenance benefit, and knowing the size means you can keep a spare.
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2. Walk the house and look at the vents
Registers closed, rugs over them, a sofa pushed against a return — all of it costs efficiency and none of it needs a technician to fix.
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3. Look at the equipment from outside
Check the outdoor unit for leaves and drifted snow, and the exhaust pipes on the wall for blockages. Note anything you would not want left that way through winter.
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4. Listen for anything new, and note when it happens
A noise on startup, a smell in the first minute of the season, a room that stopped keeping up. Symptoms with a timestamp are worth far more than "it seems off".
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5. Find the model and serial, and your last invoice
They are on a label on the unit. Having them ready means the visit starts with the work rather than the paperwork, and it settles any warranty question up front.
Alan is the true professional with actual technical knowledge, and honesty on top of that. Found the real cause of my heat pump's problem within 5 minutes, explained everything in detail, fixed it within an hour. This is after having multiple other HVAC companies that came over but couldn't locate the underlying cause. On top of that, he charged me a reasonable price for his service, when he could have easily tried to sell me a replacement that cost thousands.
Before you call
- Does it need doing every year?
- Once a year before heating season is the normal interval for gas equipment. It is also when a small fault gets found while it is still small.
Tell Alan what's going on
778-886-1298Alan will call you back on the number you left.
- WeChat ID
- AC7788861298
- Hours
- Open 7 days · emergency service available