Boiler & Radiant Heat Repair in Richmond
Boilers and in-floor heating, from a no-heat call to a full replacement.
Wall-hung boilers, radiant floor loops and the manifolds that run them, installed and serviced. Boiler and radiant work is a large share of the jobs Alan photographs himself.
- Google rating
- 4.7
- Verified reviews
- 14
- Service in
- English · 中文
What people worry about, and how the call actually goes
- 01
When nobody picks up
Come out and diagnose the fault
- 02
When a part gets swapped and nothing gets explained
Tell you what is actually wrong, and what it costs
- 03
When the bill is the first number you hear
Repair only after you say go ahead
What to check, and what to ask
General guidance for homeowners, not specific to your system — worth knowing before you book anyone, including us.
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One cold room and a cold whole house are different faults
A single cold zone usually points at a zone valve, a circulator or a thermostat on that loop. Everything cold points at the boiler. Knowing which one you have saves a diagnostic step.
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Read the pressure gauge before anyone arrives
Most residential boilers sit around 12 to 15 psi cold. A gauge at zero and a gauge climbing past 30 are opposite problems. Write down the number you see.
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Radiators warm at the bottom, cold at the top, means air in the loop
That is a bleeding and fill-pressure question, not a dead boiler. It is worth naming on the phone so the right person shows up.
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A boiler that needs resetting every few days is reporting something
The reset button clears the lockout. It does not fix the reason for it. Repeated resets on the same fault is a diagnosis waiting to happen.
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Ask whether the expansion tank was checked
A waterlogged expansion tank causes pressure to swing and relief valves to weep, and it gets skipped often. It is a fair, specific question to ask.
Try this before you call anyone
If the boiler locks out again after one reset, the pressure reads zero or over thirty, or you can see water anywhere around it, stop and call a licensed technician. Do not bleed the system, add water, or open the cabinet. If the boiler is gas and you smell gas, leave the building first and call from outside.
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1. Check every thermostat, not just the one you passed
A hydronic system usually runs several zones, each with its own thermostat. Set each one to HEAT and above room temperature, and note which zones respond.
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2. Check the boiler switch and the breaker
There is a switch on or beside the boiler, often red. Then check the panel. Reset a tripped breaker once, and if it goes again, leave it off.
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3. Read the pressure gauge and write the number down
It is on the front of the boiler. Most residential systems sit near 12 to 15 psi cold. Zero and thirty-plus are opposite faults, and the number tells the technician which one he is coming to.
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4. Press the reset button once, if the boiler has one
Many boilers have a labelled reset on the front panel that the manufacturer intends you to press. Once. If it locks out again, that is the diagnosis, not a step to repeat.
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5. Feel the radiators or the floor, room by room
All cold, or one room cold, or warm at the bottom and cold at the top — those are three different faults. Ten minutes of walking around narrows it before anyone arrives.
Alan is the true professional with actual technical knowledge, and honesty on top of that. Found the real cause of my heat pump's problem within 5 minutes, explained everything in detail, fixed it within an hour. This is after having multiple other HVAC companies that came over but couldn't locate the underlying cause. On top of that, he charged me a reasonable price for his service, when he could have easily tried to sell me a replacement that cost thousands.
Before you call
- My radiant floor is warm in some rooms and cold in others.
- That is usually the manifold or a circulator rather than the boiler, which is why the loops get checked before anything is quoted.
Tell Alan what's going on
778-886-1298Alan will call you back on the number you left.
- WeChat ID
- AC7788861298
- Hours
- Open 7 days · emergency service available