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Boiler & Radiant Heat Repair in Richmond

Boilers and in-floor heating, from a no-heat call to a full replacement.

Wall-hung boilers, radiant floor loops and the manifolds that run them, installed and serviced. Boiler and radiant work is a large share of the jobs Alan photographs himself.

Google rating
4.7
Verified reviews
14
Service in
English · 中文

What people worry about, and how the call actually goes

  • 01

    When nobody picks up

    Come out and diagnose the fault

  • 02

    When a part gets swapped and nothing gets explained

    Tell you what is actually wrong, and what it costs

  • 03

    When the bill is the first number you hear

    Repair only after you say go ahead

A wall-hung boiler beside a radiant manifold: three circulators, isolation valves and pressure gauges on the loops.
Alan's own photo, from a job in Richmond.

What to check, and what to ask

General guidance for homeowners, not specific to your system — worth knowing before you book anyone, including us.

  1. One cold room and a cold whole house are different faults

    A single cold zone usually points at a zone valve, a circulator or a thermostat on that loop. Everything cold points at the boiler. Knowing which one you have saves a diagnostic step.

  2. Read the pressure gauge before anyone arrives

    Most residential boilers sit around 12 to 15 psi cold. A gauge at zero and a gauge climbing past 30 are opposite problems. Write down the number you see.

  3. Radiators warm at the bottom, cold at the top, means air in the loop

    That is a bleeding and fill-pressure question, not a dead boiler. It is worth naming on the phone so the right person shows up.

  4. A boiler that needs resetting every few days is reporting something

    The reset button clears the lockout. It does not fix the reason for it. Repeated resets on the same fault is a diagnosis waiting to happen.

  5. Ask whether the expansion tank was checked

    A waterlogged expansion tank causes pressure to swing and relief valves to weep, and it gets skipped often. It is a fair, specific question to ask.

Try this before you call anyone

If the boiler locks out again after one reset, the pressure reads zero or over thirty, or you can see water anywhere around it, stop and call a licensed technician. Do not bleed the system, add water, or open the cabinet. If the boiler is gas and you smell gas, leave the building first and call from outside.

  1. 1. Check every thermostat, not just the one you passed

    A hydronic system usually runs several zones, each with its own thermostat. Set each one to HEAT and above room temperature, and note which zones respond.

  2. 2. Check the boiler switch and the breaker

    There is a switch on or beside the boiler, often red. Then check the panel. Reset a tripped breaker once, and if it goes again, leave it off.

  3. 3. Read the pressure gauge and write the number down

    It is on the front of the boiler. Most residential systems sit near 12 to 15 psi cold. Zero and thirty-plus are opposite faults, and the number tells the technician which one he is coming to.

  4. 4. Press the reset button once, if the boiler has one

    Many boilers have a labelled reset on the front panel that the manufacturer intends you to press. Once. If it locks out again, that is the diagnosis, not a step to repeat.

  5. 5. Feel the radiators or the floor, room by room

    All cold, or one room cold, or warm at the bottom and cold at the top — those are three different faults. Ten minutes of walking around narrows it before anyone arrives.

Alan is the true professional with actual technical knowledge, and honesty on top of that. Found the real cause of my heat pump's problem within 5 minutes, explained everything in detail, fixed it within an hour. This is after having multiple other HVAC companies that came over but couldn't locate the underlying cause. On top of that, he charged me a reasonable price for his service, when he could have easily tried to sell me a replacement that cost thousands.
Liu Yi · Google

Before you call

My radiant floor is warm in some rooms and cold in others.
That is usually the manifold or a circulator rather than the boiler, which is why the loops get checked before anything is quoted.

Tell Alan what's going on

778-886-1298

Alan will call you back on the number you left.

WeChat ID
AC7788861298
Hours
Open 7 days · emergency service available
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