Furnace Repair in Richmond
Forced-air heating diagnosed, repaired or replaced — homes and commercial units.
Furnaces diagnosed, repaired and replaced. One of Alan Google reviewers describes him finding and fixing defects a previous technician had left behind, and explaining what was wrong and what he was going to do about it before he did it.
- Google rating
- 4.7
- Verified reviews
- 14
- Service in
- English · 中文
What people worry about, and how the call actually goes
- 01
When nobody picks up
Come out and diagnose the fault
- 02
When a part gets swapped and nothing gets explained
Tell you what is actually wrong, and what it costs
- 03
When the bill is the first number you hear
Repair only after you say go ahead
What to check, and what to ask
General guidance for homeowners, not specific to your system — worth knowing before you book anyone, including us.
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Cold air at the vents is not always a broken furnace
A thermostat fan set to ON instead of AUTO blows room-temperature air between heating cycles. It feels exactly like a failure and it is a setting.
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A clogged filter shuts furnaces down on purpose
Restricted airflow overheats the unit and a safety switch cuts it off. It is one of the most common reasons a furnace runs a few minutes and quits.
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Ask what fault code the board had stored
Modern furnaces log why they locked out. A technician who reads the code is working from evidence. One who does not is working from a guess.
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Ask to be shown a cracked heat exchanger, not told about it
A cracked heat exchanger is a legitimate reason to condemn a furnace, and it is also the most commonly overstated one. Ask to see it, or to see the camera image.
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The repair-or-replace line
A rough rule: when a single repair costs more than roughly a third to a half of a new furnace, replacing usually pencils out better. Past about fifteen years, weigh it harder.
Try this before you call anyone
If the furnace still will not start, tries and quits, or the breaker trips again, that is where the list ends and a licensed gas technician takes it. Do not remove a panel and do not try to relight anything. If you smell gas, or the burner flame you can see is yellow and lazy rather than blue, leave the building first and call from outside.
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1. Set the thermostat, and change its batteries
HEAT, target several degrees above the room, fan on AUTO. Fresh batteries. A surprising share of no-heat calls end here.
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2. Check the switch on the furnace, then the breaker
There is a wall switch beside the furnace that looks like a light switch. Turn it on. Then check the panel for a tripped breaker and reset it once.
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3. Pull the filter and hold it to a light
If light does not pass through it, the furnace is starving for air and shutting itself off on a safety switch. Replace it with the same size printed on the frame.
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4. Stand and listen through one attempt
Note what it does: nothing at all, a click and then silence, a start that quits after a few minutes, or a rumble on ignition. Say which one when you call.
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5. Look at the exhaust pipes outside and the vents inside
Check that the two plastic pipes on the exterior wall are clear of snow and nests. Inside, check the registers are open and nothing is standing against a return.
Alan is very professional. He fixed the problem within an hour. Also he found and fixed the other technician's left defects which I assume was left on purpose. Alan knows what's going on and can explain the problem and solution clearly, thus more trustworthy
Before you call
- Repair it or replace it?
- That is the whole question, and it gets answered after the fault is found rather than before. Replacing the unit is the last option, not the opening one.
- Another company looked at it and could not find the problem. Worth calling?
- Yes. One of Alan reviews is exactly that situation, and it is the kind of work he is described as being good at.
Tell Alan what's going on
778-886-1298Alan will call you back on the number you left.
- WeChat ID
- AC7788861298
- Hours
- Open 7 days · emergency service available