Alan is the true professional with actual technical knowledge, and honesty on top of that.
速达冷暖 · HVAC in Richmond, BC
★ 4.7★ Google · 14 reviews
- Diagnosed before it's quoted
- The part, not the whole system
- Price before anything is touched
- Seven days, emergencies included
What we do
Straight answers and a price before anything gets touched.
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Furnace repair & install
Forced-air heating diagnosed, repaired or replaced — homes and commercial units.
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Boilers & radiant floor heat
Boilers and in-floor heating, from a no-heat call to a full replacement.
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Heat pumps & air conditioning
The fault gets found first — replacing the unit is the last option, not the first.
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Hot water tanks & tankless
Repair, replacement and install for tank and tankless water heaters.
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Apartment heat pumps
Repair and replacement for apartment and condo heat pump systems.
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Annual maintenance
A yearly once-over, so a cold snap isn't when you find out something's wrong.
Why Richmond homeowners choose Alan
- 01
Catches what other techs miss — more than one customer called Alan after another company had already been out and couldn't find the fault.
- 02
Honest about what you don't need — when a small part is the real problem, that is what gets replaced, not the whole system.
- 03
Fast to arrive, fast to finish — one caller had Alan at the door in thirty minutes and a new hot water tank running two hours later.
he charged me a reasonable price for his service, when he could have easily tried to sell me a replacement that cost thousands
Liu Yi · Google
How a call goes
Nothing gets opened up before you know the price.
Come out and diagnose the fault
Tell you what is actually wrong, and what it costs
Repair only after you say go ahead
You can tell a careful tradesman by his work.
Replacing the unit is the last option.
Repair only after you say go ahead.
And the house is warm again.
Annual maintenance, plainly
One visit a year: the system gets looked over, cleaned and checked while nothing is wrong with it, so a cold snap isn't when you find out something is. There is no plan to join and no tier to pick — you call, Alan comes, and you pay for that visit. If he finds something, you hear what it is and what it costs before he touches it, same as any other call.
Heat pump rebates
Ask Alan about CleanBC / BC Hydro heat pump rebates — programs change year to year, and Alan will walk you through exactly what applies before you commit to anything.
Proudly serving
Based in Richmond, out the door and on the road most days.
Based in
Richmond
- Vancouver
- Burnaby
- Coquitlam
- Surrey
- Langley
- North Vancouver
- West Vancouver
What neighbours say
- See all reviews on Google →4.7
14 Google reviews
Super friendly and very good pricing for their service, showed up literally 30 mins after I called and was able to do the whole hot water tank job in 2 hours
Jeff Lin · Google Alan and his team are very professional and efficient. They helped us to install a Rheem 50 gallon water heater. Quick response and excellent quality!
Tommy Ho · Google Alan is very professional. He fixed the problem within an hour. Also he found and fixed the other technician's left defects which I assume was left on purpose. Alan knows what's going on and can explain the problem and solution clearly, thus more trustworthy
A Traveller · Google
Before you call
The things homeowners usually want to know before they let anyone in the door.
- What does it cost to have Alan come out and look?
- He comes out and diagnoses the fault, tells you what is actually wrong and what it costs, and repairs only after you say go ahead. Nothing gets touched before you have heard the price.
- Will Alan try to sell me a whole new system?
- When a small part is the real problem, that is what gets replaced — not the whole system. Either way you hear what is actually wrong, and what it costs, before he touches anything.
- Another company already looked and couldn't find the problem. Is it still worth calling?
- More than one customer called Alan after another company had already been out and couldn't find the fault. When you call, mention what has already been checked.
- How fast can he get here?
- There is no promised arrival window here, and it is worth being wary of anyone who gives you one before asking what is wrong. What is on record: one caller had Alan at the door thirty minutes after phoning, and a new hot water tank running two hours later. He works seven days and takes emergency calls.
- Which areas does Alan cover?
- Richmond, Vancouver, Burnaby, Coquitlam, Surrey, Langley, North Vancouver and West Vancouver.
- Can I message instead of calling?
- Yes — text 778-886-1298, or add Alan on WeChat at AC7788861298.
Tell Alan what's going on
Three fields. No call centre, no quote form maze.
Add Alan on WeChat.
WeChat ID: AC7788861298